KyTy Cares: COVID-19 update
As we're sure you are all aware, the novel coronavirus pandemic is showing no signs of being a thing of the past any time soon. While we are all healthy and safe here at KyTy Critters, our business has been effected in a number of significant ways.
Shipping and Transport
The CDC and WHO have asked that all individuals remain socially distanced and self-isolated whenever possible, and this has caused a dramatic decrease in the number of available flights and increased timeline of shipping (as well as the ballooning cost of both).
We are committed to continuing our passion of providing the best quality critters and accessories, and are working diligently to offer "contact free" local pickups (to comply with the health and safety recommendations of the CDC), and to secure other methods of transport (to make up for all the cancelled flights, including but not limited to new ground transportation companies and offers to travel outside our usual meeting zone to buffer the distance that people need to travel to pick up their new babies).
We aim to ensure the safety and security of our critters, and the peace of mind of our KyTy Families. If you have any ideas that we may not have thought of, please feel free to let us know!
Global supply chains have been systemically impacted, and it has been more difficult for us to source many of the products that we normally provide. You may see some "out of stock" notifications, either while shopping, or after an order is placed.
If you encounter any of these difficulties, please let us know and we will work to assist you in getting the products that you need. And if you and your family have been affected directly by COVID-19 (either medically or financially), please notify us and we'll provide any assistance that we can to ensure that your critter maintains the high standard of life you have givien them, and that they deserve.
Sales of Critters
This time of year is usually an incredibly welcomed boom to our business. Spring is bringing new babies to our home, the IRS is bringing tax refunds to those who have been eyeing what we have to offer, and the impending summer vacation from school is bringing the children extra time to bond with a new pet.
With the loss of jobs and shuttering of businesses across the country, many people no longer feel comfortable spending their money on "nonessentials", including furry friends for their families. When you are concerned where the money is coming from to pay your bills, it's understandable that a new pet feels out of the question.
Watch our social media pages (@kytycritters on Facebook and Instagram) for deals, coupon codes, and other savings to our KyTy Families. We want to keep our business up and running, and continue to provide your family with the companionship and joy that comes from the addition of these little bundles of love and joy.
If you have any questions or concerns about your purchase, or are interested in helping other pet lovers during this stressful and anxious time, please do not hesitate to contact us at or via text at (816)344-8557.
Thank you for your continued support and we remain confident that we will all enjoy happier and healthier days ahead.
Stay safe, Be Kind, and Make Others Smile!
-- Tyson & Kiley